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Rain water not running away

Reported via mobile in the Blocked Drain or Gully category anonymously at 12:35, Sat 24 August 2024

Sent to Merton Council less than a minute later. Council ref: SRQ-1140122-L6X1N0.

Debris has blocked the drain ,preventing the rain water from running into the main sewer. In addition,I’m at risk from being splashed when I come out of my house by cars driving in through it.

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Updates

  • Thank you for reporting this. We've allocated your report to our crew.

    State changed to: In progress

    Posted by Merton Council at 12:36, Sat 24 August 2024

  • Hi, Can you pls unblock this drain as a matter of urgency. With the constant splashing caused by the ponding as a result of the blocked drain,you can see from the photo the front of my drive is starting to sink.Also, as a result of the constant splashing onto our cars they end up being covered in dirt and grit causing damage to the paint work.If this is not resolved,I will have no choice but to make an insurance claim against you. Even when we (and my wife is in a wheelchair) come out of our house, we are risk of being soaked,as well as all the school children that walk past. Pls resolve asap,before I escalate further.

    Posted anonymously at 10:56, Tue 8 October 2024

  • 3rd Request!

    Drain is still blocked and getting worse. When it rains the size of the ponding increases. Children from St Marks school are getting splashed on their way to swimming lessons. My wife and I are now getting splashed when transferring her from the wheelchair to the car. My car is still getting covered in dirty rainwater and minor damage is occurring from the splashing from the grit and small stones in the ponding and there is now some ponding appearing on my drive. I’m running out of patience.

    This is Merton Council responsibility.

    Previous auto message says “in progress “

    Can you please explain what is happening.

    Posted anonymously at 19:03, Tue 19 November 2024

  • 4th Request

    First reported on the 24th August and still no action

    Reported again on 8th October and 19th November ,still not resolved.

    The drain is still blocked causing ponding and the damage to my car has increased over this period to the point it’s now under going repairs, see attachment. I expect to be compensated for these repairs. Please provide me the details of your Legal team. Look forward to hearing from you.

    Posted anonymously at 16:55, Thursday 16 January 2025

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