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Branches surrounding electricity cables

Reported via mobile in the Dangerous Street Tree category anonymously at 10:58, Sat 9 August 2025

Sent to Merton Council less than a minute later. Council ref: SRQ-1242895-Z2D4Z3.

The tree branches are closely surrounding electricity cables to several properties. The tree requires some pruning ahead of winter so that the branches do not disturb or damage the electricity cables

Updates

  • We've asked the relevant service provider to investigate.

    State changed to: In progress

    Posted by Merton Council at 11:02, Sat 9 August 2025

  • Despite being listed as "in progress" I've heard nothing at all from any service provider. Please provide a substantive update.

    Posted anonymously at 10:22, Fri 10 October 2025

  • The overhead wires are phone lines carrying data, rather than high voltage electricity supply, to individual properties. There is no fire / electric risk. Branches touching overhead telephone wires are not our duty to prune – this is the responsibility of service providers e.g., British Telecom (BT) or local network operator e.g., Openreach as these are their properties. They, as a statutory undertaker under the Telecommunications Act 1984, hold a telecommunications licence to carry out works, including tree works, to maintain their services. Several options are available to the utility company that do not require pruning of a tree to maintain the service. For example, the cable can be sheathed at points of high friction, or the line can be redirected through the tree canopy. Pruning is a temporary solution, and the problem may reoccur when branches grow back. Please contact them in case a fault with telephone connection.

    State changed to: Closed

    Posted by Merton Council at 15:18, Mon 8 December 2025

  • We've asked the relevant service provider to investigate.

    Posted by Merton Council at 15:32, Mon 8 December 2025

This report is now closed to updates from the public. You can make a new report in the same location.