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The light has been off since 22 September 2025

Reported in the Light Out category anonymously at 19:51, Wed 1 October 2025

Sent to Merton Council less than a minute later. Council ref: SRQ-1258795-C1X1K9.

The light has been off since 22 September 2025 that I did report on 23 September but no action is taken until now.

Updates

  • Thank you for reporting a problem with a street light.

    A highway officer will inspect the site within 5 working days.
    Minor repairs, such as lanterns not working, doors missing, or lanterns staying on during the day, are usually carried out within 3 to 5 working days.
    If a fault poses a serious safety risk to the public, we will carry out an emergency repair within 4 hours of the inspection.
    If the issue is with the electricity supply, it is the responsibility of UK Power Networks, the distribution network operator for London.

    Did you know…?
    We maintain over 17,000 items of street lighting infrastructure in Merton.

    Posted by Merton Council at 19:51, Wed 1 October 2025

  • We've asked our contractor to fix this.

    State changed to: In progress

    Posted by Merton Council at 09:26, Fri 3 October 2025

  • This problem has been fixed.

    State changed to: Fixed

    Posted by Merton Council at 14:24, Mon 6 October 2025

This report is now closed to updates from the public. You can make a new report in the same location.