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Severe road defect outside 44–49 Haydons Road causing ongoing property vibration and structural damage

Reported in the Potholes and Surface Problems category anonymously at 16:00, Thursday 9 October 2025

Sent to Merton Council less than a minute later. Council ref: SRQ-1260149-K5H2N3.

A deep carriageway depression across the full road (up to 51 mm) lies directly in the wheel path of passing HGVs and buses, generating strong vibrations felt throughout the day and night in multiple homes (44–49).

A structural engineer has confirmed that repeated vibration from the defect is likely contributing to cracking and deterioration in nearby properties. Loose bricks and internal cracking have been recorded at 47 Haydons Road, directly aligned with the defect.

We have compiled a comprehensive report, seven neighbour testimonies, structural engineer’s testimony, and photographic evidence of the damage of which we are happy to provide. We would welcome an urgent site visit, both internally and externally, to assess the condition and arrange prompt resurfacing in line with TRL 416 guidance and the New Roads and Street Works Act 1991.

Updates

  • Thank you for reporting a pothole or road surface problem.

    We’ll inspect it within five working days. Repairs are usually carried out within 28 days following inspection. If we decide it’s an emergency we will make it safe within 4 hours following the inspection.

    Did you know…?
    In our 2025-26 budget, we are investing £3.7 million in fixing and maintaining our roads and pavements.

    Posted by Merton Council at 16:00, Thursday 9 October 2025

  • We've asked our contractor to repair the defect.

    State changed to: In progress

    Posted by Merton Council at 17:42, Thursday 16 October 2025

  • The vibrations are still ongoing and affecting several of us living nearby. Could you please confirm whether a date has been set for the remedial works, or provide an update on the expected timescale?

    Posted anonymously at 20:56, Monday 10 November 2025

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