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Pavement drain blocked

Reported via mobile in the Blocked Drain or Gully category anonymously at 07:35, Thursday 13 November 2025

Sent to Merton Council less than a minute later. Council ref: SRQ-1263549-J5P9C6.

Photo of this report zoom

Pavement drain blocked and during heavy rain water is flooding into the ground floor of my common staircase - If this happens again I will likely have to replace the carpet

Updates

  • Thank you for reporting a blocked drain or gully.

    If we can clear the blockage using a tanker with a suction hose, we will do this within 5 working days of your report.
    If more complex work is needed such as digging out compacted silt or repairing collapsed drains, it may take longer.
    If we cannot get access because of parked cars, we will return within 10 working days.

    Did you know…?
    We manage and maintain 17,900 road gullies across the borough. All high-risk gullies in areas known to have flooding issues are cleaned at least once a year and all other gullies are cleaned bi-annually.

    Posted by Merton Council at 07:35, Thursday 13 November 2025

  • This defect has either already been reported and action taken or has been passed to the relevant service provider to investigate.

    State changed to: Closed

    Posted by Merton Council at 15:35, Thursday 27 November 2025

This report is now closed to updates from the public. You can make a new report in the same location.