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Blocked drains causing water overflow in front of our gates

Reported via desktop in the Blocked Drain or Gully category anonymously at 12:01, Friday 14 November 2025

Sent to Merton Council less than a minute later. Council ref: SRQ-1263681-X2H4C0.

Photo of this report zoom
Photo of this report zoom

A huge amount of leaves that has not been cleared blocking one and only drain. It also does not help that the road surface has not been done properly and most water collects in front of our gates rather than being diverted towards the drain

Updates

  • Thank you for reporting a blocked drain or gully.

    If we can clear the blockage using a tanker with a suction hose, we will do this within 5 working days of your report.
    If more complex work is needed such as digging out compacted silt or repairing collapsed drains, it may take longer.
    If we cannot get access because of parked cars, we will return within 10 working days.

    Did you know…?
    We manage and maintain 17,900 road gullies across the borough. All high-risk gullies in areas known to have flooding issues are cleaned at least once a year and all other gullies are cleaned bi-annually.

    Posted by Merton Council at 12:01, Friday 14 November 2025

  • We've asked our contractor to fix this and/or any further defects found.

    State changed to: In progress

    Posted by Merton Council at 12:47, Thursday 27 November 2025

  • Photo of this report zoom
    Photo of this report zoom

    Despite reporting this 3 weeks ago, nothing got done and we are still experiencing having huge puddles of water in front of our drive, that cannot drain due to the blocked drain. We tried clearing it ourselves this morning but it is not possible. Why has your contractor not done anything?

    Posted anonymously at 08:15, Wednesday 3 December 2025

  • This problem has been fixed.

    State changed to: Fixed

    Posted by Merton Council at 10:25, Saturday 6 December 2025

This report is now closed to updates from the public. You can make a new report in the same location.