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Gully Overflowing

Reported via desktop in the Blocked Drain or Gully category by Carter's Estate Tenants and Residents Assn. at 16:43, Friday 9 January 2026

Sent to Merton Council less than a minute later. Council ref: SRQ-1268772-J1Z5T2.

Gully overflows every time there is rainfall. The TRA have reported this dozens of times over the past 2 years and are very disappointed in Merton Council as our requests for clearance are ignored. Do we need to put in an official complaint before you will consider taking action? Very poor show.

Updates

  • Thank you for reporting a blocked drain or gully.

    If we can clear the blockage using a tanker with a suction hose, we will do this within 5 working days of your report.
    If more complex work is needed such as digging out compacted silt or repairing collapsed drains, it may take longer.
    If we cannot get access because of parked cars, we will return within 10 working days.

    Did you know…?
    We manage and maintain 17,900 road gullies across the borough. All high-risk gullies in areas known to have flooding issues are cleaned at least once a year and all other gullies are cleaned bi-annually.

    Posted by Merton Council at 16:43, Friday 9 January 2026

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