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There were road cones in the road guiding car direction. Between the cones a river of water and a seemingly deep and unexpected hole.

Reported via mobile in the Potholes and Surface Problems category anonymously at 17:36, Wednesday 14 January 2026

Sent to Merton Council less than a minute later. Council ref: SRQ-1269288-L5G4Q6.

I didnt get to view the hole as I was driving to worm, but the hole made my car drop on one side and there was a vibrating bang felt in the vehile. That was on Thursday 8th January at around 5: am. Later i the day roadworks had been started in the same area of the road. I've taken the car to Kwik fit and been told the accident has cuased the steering to need repair and is directly related to the pothole incident. The road cones only left space to drive through the hole. It was a very scry and unexpected experience and has caused costly damage to my car.

Updates

  • Thank you for reporting a pothole or road surface problem.

    We’ll inspect it within five working days. Repairs are usually carried out within 28 days following inspection. If we decide it’s an emergency we will make it safe within 4 hours following the inspection.

    Did you know…?
    In our 2025-26 budget, we are investing £3.7 million in fixing and maintaining our roads and pavements.

    Posted by Merton Council at 17:36, Wednesday 14 January 2026

  • State changed to: In progress

    Updated by Merton Council at 17:38, Wednesday 14 January 2026

  • We've asked our contractor to repair the defect.

    Posted by Merton Council at 19:12, Friday

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