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Western Road disrepair unacceptable

Reported via mobile in the Other Roads or Carriageway issue category anonymously at 16:11, Friday 23 January 2026

Sent to Merton Council less than a minute later. Council ref: SRQ-1270373-Z7V0N1.

The condition of Western Road is almost undrivable and becoming dangerous with large potholes the entire length. Continuous roadworks over the past 2 years has left the road a disgrace to Merton Council. Please address this

Updates

  • Thank you for reporting a problem with a road or pavement.

    If there is a fault with the road or pavement, a highway officer will visit to inspect the site within five working days. If we decide it’s an emergency we will make it safe within 4 hours following the inspection. If it is not dangerous, we will resolve it within 28 days following the inspection.

    Did you know…?
    In our 2025-26 budget, we are investing £3.7 million in fixing and maintaining our roads and pavements."

    Posted by Merton Council at 16:11, Friday 23 January 2026

  • State changed to: In progress

    Updated by Merton Council at 16:13, Friday 23 January 2026

  • This defect has either already been reported and action taken or has been passed to the relevant service provider to investigate.

    State changed to: Closed

    Posted by Merton Council at 15:34, Wednesday 25 February 2026

This report is now closed to updates from the public. You can make a new report in the same location.