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Light out

Reported via Android in the Light Out category anonymously at 23:33, Wednesday 28 January 2026

Sent to Merton Council less than a minute later. Council ref: SRQ-1270988-Z7G9D2.

Light out?

Updates

  • Thank you for reporting a problem with a street light.

    A highway officer will inspect the site within 5 working days.
    Minor repairs, such as lanterns not working, doors missing, or lanterns staying on during the day, are usually carried out within 3 to 5 working days.
    If a fault poses a serious safety risk to the public, we will carry out an emergency repair within 4 hours of the inspection.
    If the issue is with the electricity supply, it is the responsibility of UK Power Networks, the distribution network operator for London.

    Did you know…?
    We maintain over 17,000 items of street lighting infrastructure in Merton.

    Posted by Merton Council at 23:33, Wednesday 28 January 2026

  • State changed to: In progress

    Updated by Merton Council at 23:36, Wednesday 28 January 2026

  • We've asked our contractor to fix this.

    Posted by Merton Council at 08:13, Thursday 5 February 2026

  • This problem has been fixed.

    State changed to: Fixed

    Posted by Merton Council at 13:03, Friday 6 February 2026

This report is now closed to updates from the public. You can make a new report in the same location.