Fixed
Blocked gully outside my home
Reported via mobile in the Blocked Drain or Gully category anonymously at 22:41, Thursday 5 February 2026
Sent to Merton Council less than a minute later. Council ref: SRQ-1271932-Z1G3R4.
The gully has been overflowing for over a month seems it was “drained” earlier this week but this was a superficial job as it’s flooded once again within a day, their needs to be an investigation into where the blockage is or if it’s a more serious issue.
Our home drains are being affected both in the bathroom and sinks, their seem to be a backlog in the gully which is leading to our bathroom and sinks to emit a putrid smell, we are worried if this continues any further the blockage will cause permanent damage to our home.
It’s effect stretches over four homes. We can’t walk on the pavement at times. because the contaminated water overflows on to it.
This has been an ongoing issue for over a year or so and has caused damage on the pathway in front of our home which would also need to be repaired.
Updates
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Thank you for reporting a blocked drain or gully.
If we can clear the blockage using a tanker with a suction hose, we will do this within 5 working days of your report.
If more complex work is needed such as digging out compacted silt or repairing collapsed drains, it may take longer.
If we cannot get access because of parked cars, we will return within 10 working days.Did you know…?
We manage and maintain 17,900 road gullies across the borough. All high-risk gullies in areas known to have flooding issues are cleaned at least once a year and all other gullies are cleaned bi-annually.
Posted by Merton Council at 22:41, Thursday 5 February 2026
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State changed to: In progress
Updated by Merton Council at 22:43, Thursday 5 February 2026
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We've asked our contractor to fix this and/or any further defects found.
Posted by Merton Council at 11:20, Monday 16 February 2026
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This problem has been fixed.
State changed to: Fixed
Posted by Merton Council at 13:12, Thursday 19 February 2026
This report is now closed to updates from the public. You can make a new report in the same location.