Closed
Arthur Road - Tree roots causing structural damage to garden wall and pavement
Sent to Merton Council less than a minute later. Council ref: SRQ-1272945-L5J7D6.
Outside No. 32 Arthur Road the Oak tree roots have caused the front garden wall to split and it is at risk of falling down. The tree has also caused uplift to the front garden and the pavement to the side of the tree. It is dangerous for people walking on the pavement and when cars are parked outside of the house it is impossible for anyone in a wheelchair or pushing a pram to proceed without going into the road. This has been an ongoing issue for a number of years.
Updates
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Thank you for reporting a problem with a street tree.
We aim to inspect street tree problems within 10 working days of being reported, or 2 hours if the tree is dangerous. We aim to carry out any necessary work within 30 working days.
Did you know…?
We care for more than 20,000 street trees in Merton, including pruning, pollarding, and planting hundreds each year to keep streets green, safe, and walkable.
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Please can I have an update on this report. Thanks
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Please can I have an update on this report. Thanks
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Please can I have an update on this report. Thanks
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Thank you for your report. As our understanding, this tree is near the end of Arthur Road that's not a busy section. And most residential houses nearby have their own driveways. We understand that the roots of street trees can sometimes cause damage to roads or pavements. Our Highways team have inspection and maintenance programme in place to repair any damage and prevent trip hazards. This upkeep is part of the shared cost of enjoying the many benefits that street trees bring to our community. If you notice pavement damage that needs extra attention, please report it separately using the link below for a direct response and updates: https://www.merton.gov.uk/ streets-parking-transport/ streets-and-pavements/ dangerous-paving
For tree root damage within your property boundary, we are unable to carry out repairs in private property. Besides, it cannot be suitably or satisfactorily controlled by pruning. However, you may submit a damage claim and then arrange the repairs yourself by the compensation if approved. Please see following link for details about claim procedure: https://www.merton.gov.uk/ council-and-local-democracy/ complaints-comments/ insurance-claims
During repairs, you may cut back some tree roots within your boundary. Your builder may also be able to advise on the best way to manage the conflict between the tree roots and your garden wall while helping to preserve this valuable tree.
According to Merton Council’s policy document: Tree Strategy 2023–2029 and common law precedents: Residents have right to prune encroaching roots up to their property boundary, provided the tree is not protected (e.g. by a Tree Preservation Order or in a conservation area). The pruned material remains council property, but you do not need to return it and please dispose of in legal and appropriate manner. Please note that access to council land is not permitted during such work for safety reasons. The pruned material remains council property, but you do not need to return it and please dispose of in legal and appropriate manner.
Please be reminded removing large roots can affect the tree’s stability and increase the risk of whole tree failure. You may be liable to the consequence in case of tree failure by root pruning. We recommend consulting an arboriculturist and hiring a qualified tree surgeon or for safe, professional work: https://www.trees.org.uk/ Find-a-professional
This report is now closed to updates from the public. You can make a new report in the same location.