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Broken Thames Water utility cover on Thornton Road

Reported in the Faulty Manhole Cover on a Path or Pavement category anonymously at 19:31, Tuesday 2 June 2026

Sent to Merton Council less than a minute later. Council ref: SRQ-1285013-Z3S5X7.

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Photo of this report zoom

My 6 year old son noticed a broken Thames Water utility cover outside #13 Thornton Road which is broken in two parts causing a trip hazard for young children and the elderly.

The hole is quite deep, so poses a risk of injury.

Updates

  • Thank you for reporting a problem with a road or pavement.

    If there is a fault with the road or pavement, a highway officer will visit to inspect the site within five working days. If we decide it’s an emergency we will make it safe within 4 hours following the inspection. If it is not dangerous, we will resolve it within 28 days following the inspection.

    Did you know…?
    In our 2025-26 budget, we are investing £3.7 million in fixing and maintaining our roads and pavements."

    Posted by Merton Council at 19:31, Tuesday 2 June 2026

  • State changed to: In progress

    Updated by Merton Council at 19:34, Tuesday 2 June 2026

  • We've asked the utility company to repair the manhole cover.

    Posted by Merton Council at 15:52, Friday 12 June 2026

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