Closed
Overgrown street trees
Sent to Merton Council less than a minute later. FixMyStreet ref: 9637497.
3 trees outside no 15 19 and 29 in SW19 3EJ are heavily impacting telephone wires and nobody wants to loose their connections. Matter has been reported before 9357390 and others, but nothing is done to remove this problem. Please advise me the action you propose to take as soon as posible before I escalate this long standing problen with my local councellors.
Updates
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Thank you for reporting a problem with a street tree.
We aim to inspect street tree problems within 10 working days of being reported, or 2 hours if the tree is dangerous. We aim to carry out any necessary work within 30 working days.
Did you know…?
We care for more than 20,000 street trees in Merton, including pruning, pollarding, and planting hundreds each year to keep streets green, safe, and walkable.
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Thank you for your report. Please understand branches touching overhead telephone wires are not our duty to prune – this is the responsibility of service providers e.g., British Telecom (BT) or local network operator e.g., Openreach as these are their properties. They, as a statutory undertaker under the Telecommunications Act 1984, hold a telecommunications licence to carry out works, including tree works, to maintain their services. Several options are available to the utility company that do not require pruning of a tree to maintain the service. For example, the cable can be sheathed at points of high friction, or the line can be redirected through the tree canopy. Pruning is a temporary solution, and the problem may reoccur when branches grow back. Please contact them in case a fault with telephone connection.
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Please contact telecom company or network operator
This report is now closed to updates from the public. You can make a new report in the same location.