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Missing tarmac loose gutter

Reported via mobile in the Damaged or Missing Gully Grid category anonymously at 12:00, Sunday 21 June 2026

Sent to Merton Council less than a minute later. Council ref: SRQ-1286907-Q5R2T3.

The tarmac has eroded around the gutter drain and as a result the drain is sticking out and is loose

Updates

  • Thank you for reporting a damaged or missing gully grid.

    A highway officer will visit to inspect the site within five working days. If we think the obstruction may be dangerous based on the information you gave us, we aim to inspect the site within 2 hours. If we decide it is dangerous, we will resolve it within four hours after inspection. If it is not dangerous, we will resolve it within 28 days following the inspection.

    Did you know…?
    We manage and maintain 17,900 road gullies across the borough. All high-risk gullies in areas known to have flooding issues are cleaned at least once a year and all other gullies are cleaned bi-annually.

    Posted by Merton Council at 12:00, Sunday 21 June 2026

  • State changed to: In progress

    Updated by Merton Council at 12:03, Sunday 21 June 2026

  • Hello, nobody has been to inspect the drain or provide me with an update. This was reported 1 month ago. Will someone come? I believe the idea was that someone was supposed to come within 5 working days. Please provide a human update, not an automated one. Thank you.

    Posted anonymously at 22:13, Saturday 25 July 2026

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