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Follow-up: original road surface defect remains after nearby repair

Reported in the Potholes and Surface Problems category anonymously at 21:48, Saturday 27 June 2026

Sent to Merton Council less than a minute later. Council ref: SRQ-1287633-F6S4L9.

This is a further follow-up to SRQ-1277596-S5T6F5 and SRQ-1282909-G9L2H1.

I understand that a repair was carried out nearby on or around 13 May 2026. However, the completed repair is at a different nearby section, approximately 20 metres away from the original location reported.

The original issue remains: a localised dip / uneven reinstated area in the running lane at the location shown by the map pin and attached annotated photographs. Passing vehicles continue to jolt over this specific area.

This report is not intended to duplicate the previously repaired section. I am asking for the original reported location to be re-checked, as the nearby repaired section is separate from the remaining defect.

I would be grateful if the original location could be re-inspected using the attached annotated photographs. The photographs show: 1. the remaining original defect / uneven reinstated area; and 2. the previous repaired section nearby;

I appreciate that highway defects are assessed against the Council’s intervention criteria. If no action is considered necessary, I would be grateful if the reason could be explained, given that the previous repair was carried out at a different nearby location rather than the original location reported under SRQ-1277596-S5T6F5.

Thank you.

Updates

  • Thank you for reporting a pothole or road surface problem.

    We’ll inspect it within five working days. Repairs are usually carried out within 28 days following inspection. If we decide it’s an emergency we will make it safe within 4 hours following the inspection.

    Did you know…?
    In our 2025-26 budget, we are investing £3.7 million in fixing and maintaining our roads and pavements.

    Posted by Merton Council at 21:48, Saturday 27 June 2026

  • State changed to: In progress

    Updated by Merton Council at 21:51, Saturday 27 June 2026

  • This defect has either already been reported and action taken or has been passed to the relevant service provider to investigate.

    State changed to: Closed

    Posted by Merton Council at 14:46, Wednesday 12 August 2026

This report is now closed to updates from the public. You can make a new report in the same location.