Fixed
Foul smells coming from road drain
Sent to Merton Council less than a minute later. Council ref: SRQ-1291641-X7X8V7.
Since mid-July foul sewage-like smells have been coming from this drain outside our house. We have tried flushing it with buckets of water, but this doesn't work. I don't know how the smells get there but it might possibly be due to sewage sludge which rose during a period of street flooding a couple of months ago in a heavy rainstorm. This drain overflowed then as usual. We have had a long history of flooding from this drain which always overflows into the street when it rains heavily. It has been happening since about 2021. I reported this in August 2023 when it had just been cleaned out by the council - the drain cleaners said the exit hole was still partially blocked as it drained very slowly. I suspect the blockage could be due to building work run-off or other structural change such as road settlement - it now needs investigating properly, not simply flushing out again.
Updates
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Thank you for reporting a blocked drain or gully.
If we can clear the blockage using a tanker with a suction hose, we will do this within 5 working days of your report.
If more complex work is needed such as digging out compacted silt or repairing collapsed drains, it may take longer.
If we cannot get access because of parked cars, we will return within 10 working days.Did you know…?
We manage and maintain 17,900 road gullies across the borough. All high-risk gullies in areas known to have flooding issues are cleaned at least once a year and all other gullies are cleaned bi-annually.
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There are always parked cars there but if you tell us when you are coming to investigate we can save a space.
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We've asked our contractor to fix this and/or any further defects found.
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This problem has been fixed.
This report is now closed to updates from the public. You can make a new report in the same location.