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Crossway

Reported via mobile in the Damaged Footway category anonymously at 08:23, Wednesday 5 August 2026

Sent to Merton Council less than a minute later. Council ref: SRQ-1292052-W7G2D2.

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I have been reporting issues with the pavement on Crossway for years. The temporary “fixes” are a joke and the issues keep coming back only for Merton to say it’s not a priority. Crossway is a main pedestrian link from Grand Drive to West Narnes Lane and sees high foot traffic. I have lived here for over 30 years and seen many roads with less issues completely resurfaced and pavement relaid. Come on Merton, sort this out before someone gets seriously injured.

Updates

  • Thank you for reporting a damaged pavement.

    We’ll inspect it within five working days. Repairs are usually carried out within 28 days following inspection. If we decide it’s an emergency we will make it safe within 4 hours following the inspection.

    Did you know…?
    In our 2025-26 budget, we are investing £3.7 million in fixing and maintaining our roads and pavements.

    Posted by Merton Council at 08:23, Wednesday 5 August 2026

  • State changed to: In progress

    Updated by Merton Council at 08:25, Wednesday 5 August 2026

  • We've asked our contractor to repair the defect.

    Posted by Merton Council at 12:49, Monday

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